Front Desk Rep.


OrthoSouth – Arlington, Exeter, Poplar


  • Minimum one-year prior medical office experience
  • Excellent telephone and communication skills both written and oral
  • Ability to handle multiple tasks; self motivated and organized
  • Computer skills required
  • Ability to obtain and interpret patient information, in addition to understanding the various requirements and guidelines of workers comp and health insurance competently and accurately
  • Ability to work with a variety of personnel including physicians and medical assistants
  • Ability to work well under pressure



  • Must be customer service oriented as this position is the first impression of our organization to all patients and their guests.
  • Interact and maintain professionalism with all patients, family members, and vendors.
  • Verify Insurance and process eligibility
  • Competently register and schedule patients for appointments.
  • Work in a fast past environment with attention to detail regarding all pertinent medical information.
  • Collect Co-pays, co-insurances, and patient balances.
  • General duties include answering phones, data entry, and scanning.
  • Other tasks as assigned by supervisor or physician
  • Travel may be required based on coverage needs for the department.
  • Some overtime is expected but cannot be guaranteed.


Qualified applicants please contact: Bailee Chapman –