LOCATIONS: 

OrthoSouth – Arlington, Exeter, Poplar

QUALIFICATIONS:

• Minimum one-year prior medical office experience
• Excellent telephone and communication skills both written and oral
• Ability to handle multiple tasks; self motivated and organized
• Computer skills required
• Ability to obtain and interpret patient information, in addition to understanding the various requirements and guidelines of workers comp and health insurance competently and accurately
• Ability to work with a variety of personnel including physicians and medical assistants
• Ability to work well under pressure

RESPONSIBILITIES:

• Must be customer service oriented as this position is the first impression of our organization to all patients and their guests.
• Interact and maintain professionalism with all patients, family members, and vendors.
• Verify Insurance and process eligibility
• Competently register and schedule patients for appointments.
• Work in a fast past environment with attention to detail regarding all pertinent medical information.
• Collect Co-pays, co-insurances, and patient balances.
• General duties include answering phones, data entry, and scanning.
• Other tasks as assigned by supervisor or physician
• Travel may be required based on coverage needs for the department.
• Some overtime is expected but cannot be guaranteed.

Qualified applicants please contact: Bailee Chapman – Bchapman@orthosouth.org