MRI Scheduler
Qualifications
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Minimum 1 year of precertification experience/knowledge desired.
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Excellent telephone and communication skills both written and oral.
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Excellent organization skills.
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Desire to achieve personal goals as well as assist department in meeting/exceeding goals.
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Knowledge of advanced diagnostic coding and billing.
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Experience with various health insurance plans and knowledge of obtaining authorizations.
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Insurance eligibility and benefits experience desired with a knowledge of interpretation for internal purposes.
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Working knowledge of medical terminology.
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Ability to competently and accurately obtain and interpret patient information.
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Ability to handle multiple tasks as well as coordinate tasks with other team members.
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Required to meet company standards for HIPAA Compliance.
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Exceptional customer service and phone etiquette required with internal and external customers and patients both existing and potential.
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Experience with data entry, Microsoft Outlook and Excel required.
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Self-motivated and works independently achieving a high level of accuracy and productivity.
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Ability to work with a variety of personnel including physicians, medical assistants and other office staff to complete necessary tasks to meet/exceed goals while maintaining office protocol.
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Communicate effectively and professionally with patients, physicians, insurance companies, and other staff.
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Ability to work on site at either Bartlett MRI or Briarcrest MRI locations.
Responsibilities
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Obtain benefits and authorizations for Advanced Diagnostic testing, and complete detailed documentation of information within the company’s data systems.
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Contact patients to collect all required and/or necessary payments for testing, prior to/at the time of service.
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Schedule testing and follow-up appointments with the physician.
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Expected to maintain the required pre-certification guidelines.
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Data entry and scanning of documents as assigned.
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Monitor schedule and fill open times to maintain 100% schedule capacity.