Workers' Compensation Coordinator
Workers' Compensation Coordinator
Qualifications
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High school graduate or equivalent GED.
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A minimum of one year’s experience in workers’ compensation is highly preferred.
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Excellent customer service skills and interpersonal skills.
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Must demonstrate tact and diplomacy in interpersonal interactions.
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Well organized, ability to multi-task, self-motivated and willing to learn in a fast-paced environment.
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Fundamental knowledge of the insurance industry, claims, and the insurance legal and regulatory environment is required.
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Advanced level of computer skills required, including electronic medical records, fax servers, internet, spreadsheets, and Word/Excel
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Ability to responsibly handle and maintain confidential information.
Responsibilities
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Interact effectively with providers, peers, patients, family members and vendors.
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Assists patients, assembles chart information, and schedules patient appointments.
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Competently and accurately obtains patient information, completes data entry, and completes registration processes.
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Quickly and efficiently responds to patient, employer, case manager, and adjuster inquires and requests.
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Works closely with adjusters and employers to make sure all provider documentation is received and sent in a timely manner
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Collect, maintain, update, and document all relevant information for the treatment of patients and payment of workers’ compensation claims.
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Verifies and documents approvals and faxes, and routes information as appropriate.
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Other tasks as assigned by supervisor or physician.
