Location: 6286 Briarcrest Ave., Memphis, TN 38120

Hours: Mon-Fri | 8 a.m. to 5 p.m.

Qualifications:

• Three to five years of proven management work experience in a medical or rehabilitation office environment.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks; self-motivated.
• Proficiency in computer skills including Microsoft Excel and varied EMRs.
• Ability to understand various requirements/guidelines of Medicare competently and accurately, workers comp and commercial health insurance particularly with Rehabilitation billing.
• Ability to work with a variety of personnel including Physicians and Medical Assistants.
• Ability to work well under pressure.
• Excellent customer service is a must.

Responsibilities:

• Manage the Rehabilitation office staff and assist the Rehabilitation Director in the management of the four OrthoSouth rehabilitation clinics.
• Recruit, hire and train Rehabilitation front office staff.
• Perform employee performance evaluations and corrective actions.
• Manage Therapists’ patient schedules and vacation/continuing education.
• Ensure optimal billing and collection of payments.
• Work in conjunction with referring Physicians, Medical Assistants and Case Managers.
• Problem solve and manage patient issues including scheduling, billing, insurance, and complaints.
• Communicate with outside vendors and order Rehabilitation clinical and office supplies.
• Perform other duties as assigned by the Rehabilitation Director.

Qualified applicants should send their resume and contact information to: mtemme@orthosouth.org.