Are you a Patient Experience Focused LPN?
Qualifications
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Graduate of an accredited nursing school program (LPN/RN). Current state license or certification to work in TN and MS, or ability to obtain, if applicable
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Basic Life Support- CPR Certification or ability to obtain prior to start date.
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Excellent customer service skills with the ability to project a professional, pleasant image while interacting with others; must demonstrate tact and diplomacy in interpersonal interactions
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Ability to plan, prioritize and complete multiple tasks with frequent interruptions
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Self-motivated and willing to learn in a fast-paced environment.
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Strong attention to detail is necessary
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Advanced level of computer skills required, including electronic medical records, fax servers, internet, spreadsheets, and Word/Excel
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Ability to responsibly handle and maintain confidential information
Responsibilities
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Assists patients, assembles chart information, and schedules patient appointments
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Directs patient flow, triage, rooming patients, and patient care as assigned
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Competently and accurately obtains and records patient information; assists provider(s) in clinic.
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Quickly and efficiently responds to patient inquires and requests.
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Coordinates scheduling for referrals, diagnostic tests, surgeries, physical therapy, DME, etc.
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Tracks test results and reports for provider review
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Abide by policies and procedures set forth by OrthoSouth, licensing and accreditation bodies, OSHA, and other governing bodies as applicable
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Travel to multiple locations is required.
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Other duties as outline by the supervisor, manager, or provider.
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Work on rotation basis on Saturdays