Front Desk Receptionist
Qualifications
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High school graduate or equivalent GED required.
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One-year prior medical office setting or equivalent experience.
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Prior knowledge of insurance plans and patient registration is preferred.
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Excellent customer service skills with the ability to project a professional, pleasant image while interacting with others; must demonstrate tact and diplomacy in interpersonal interactions.
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Ability to obtain and interpret patient information, in addition to understanding the various requirements and guidelines of workers comp and health insurance competently and accurately.
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Ability to work well under pressure.
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Willingness to learn in a fast-paced environment.
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Ability to plan, prioritize and complete multiple tasks with frequent interruptions.
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Ability to responsibly handle and maintain confidential information.
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Excellent telephone and communication skills both written and oral.
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Excellent computer skills.
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Strong attention to detail.
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Travel to multiple locations may be required.
Responsibilties
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Welcomes everyone into the medical office.
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Must have a pleasant demeanor while interacting and maintaining professionalism with all patients, family members, visitors, and vendo
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Work in a fast past environment with attention to detail.
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Check patients in and out using multiple computer systems.
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Accurately verifies, documents, and relays insurance and billing information to patients.
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Collects co-pays, co-insurances, and patient balances.
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Assembles chart information and schedules patient appointments for multiple providers.
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Competently and accurately obtains and records patient information, completes data entry and completes registration processes.
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Abide by policies and procedures set forth by OrthoSouth, licensing and accreditation bodies, OSHA, and other governing bodies as applicable.
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Perform other duties as outlined by the clinic supervisor, manager, or provider.
