Are You a Patient Experience Focused Clinical Assistant?
Qualifications
-
High school graduate or equivalent GED.
-
Customer Service experience required.
-
Excellent interpersonal skills: ability to handle multiple tasks; self-motivation.
-
Willingness to learn in a fast-paced environment.
-
Excellent computer skills: this is a patient-facing position.
Responsibilities
-
Interacts effectively with patients, family members and vendors as appropriate.
-
Assist patients, assemble chart information, make patient appointments.
-
Assists with patient flow, triage, and rooming patients.
-
Competently and accurately obtain patient information.
-
Takes and records vital signs as appropriate; assists provider in clinic.
-
Obtains patient histories and medications and documents in patient chart.
-
Quickly and efficiently responds to patient inquiries and requests.
-
Responsible for documentation of all patient interaction in the EMR.
-
Tracks tests / other reports and verify results are available for physician review prior to patient follow up appointments.
-
Other tasks as assigned by supervisor, medical assistant, or provider
