Front Desk Rep.

HOURS: Monday – Friday 

 QUALIFICATIONS:

• Prior knowledge of insurance plans and patient registration is preferred.
• Excellent customer service skills with the ability to project a professional, pleasant image while interacting with others; must demonstrate tact and diplomacy in interpersonal interactions.
• Ability to obtain and interpret patient information, in addition to understanding the various requirements and guidelines of workers comp and health insurance competently and accurately.
• Ability to work well under pressure.
• Willingness to learn in a fast-paced environment.
• Ability to plan, prioritize and complete multiple tasks with frequent interruptions.
• Ability to responsibly handle and maintain confidential information.
• Excellent telephone and communication skills both written and oral.
• Excellent computer skills.
• Strong attention to detail.
• Travel to multiple locations may be required.

 RESPONSIBILITIES:

• Welcomes everyone into the medical office.
• Mus have a pleasant demeanor while interacting and maintaining professionalism with all patients, family members, visitors, and vendors.
• Work in a fast past environment with attention to detail.
• Check patients in and out using multiple computer systems.
• Accurately verifies, documents, and relays insurance and billing information to patients.
• Collects co-pays, co-insurances, and patient balances.
• Assembles chart information and schedules patient appointments for multiple providers.
• Competently and accurately obtains and records patient information, completes data entry and completes registration processes.
• Abide by policies and procedures set forth by OrthoSouth, licensing and accreditation bodies, OSHA, and other governing bodies as applicable.
• Perform other duties as outlined by the clinic supervisor, manager, or provider.

EDUCATION AND EXPERIENCE: 

• High school graduate or equivalent GED required.
• One-year prior medical office setting or equivalent experience.

Qualified applicants should send their resume and contact information to Tammy Cook: Tcook@orthosouth.org