Front Desk Receptionist

LOCATION: 

  • Varies

HOURS:

  • Fulltime Monday – Friday
 

OrthoSouth specializes in delivering a first-class patient experience in comprehensive orthopedic care. Our talent-rich team of providers – including surgeons, subspecialists, physical therapists, occupational therapists, and athletic trainers – are devoted to diagnosing, treating, rehabilitating, and preventing orthopedic diseases and injuries. With 8 clinic locations and 2 surgery centers across the Mid-South, we have made access to excellent orthopedic care an easier, friendlier, more welcoming experience. As an employer, OrthoSouth seeks to recruit, grow, and retain team-oriented individuals who prioritize service to others and excellence in all endeavors regardless of position within the organization. We strive to train, support, and ultimately empower employees to succeed in their respective roles. We listen. And we work – hard – to build a culture of excellence that lifts everyone in it to greater heights. As valued members of the team, our Front Desk Receptionists extend our culture of excellence into the front lines of the clinic setting. They set the tone for the entire patient experience while assisting patients and their families with the check in process and complete the patient visit by scheduling any follow up appointments as they leave our office.

Responsibilities:

  • Assists patients, assembles chart information, and schedules patient appointments
  • Competently and accurately obtains and records patient information, completes data entry and completes registration processes
  • Accurately verifies, documents, and relays insurance and billing information
  • Abide by policies and procedures set forth by OrthoSouth, licensing and accreditation bodies, OSHA, and other governing bodies as applicable
 

Qualifications

  • High School graduate or equivalent GED
  • One year of work experience, preferably in a medical environment
  • Prior knowledge of insurance plans and patient registration is preferred
  • Basic Life Support- CPR Certification or ability to obtain prior to start date
  • Excellent customer service skills with the ability to project a professional, pleasant image while interacting with others; must demonstrate tact and diplomacy in interpersonal interactions
  • Ability to plan, prioritize and complete multiple tasks with frequent interruptions
  • Self-motivated and willing to learn in a fast-paced environment.
  • Strong attention to detail is necessary
  • Advanced level of computer skills required, including electronic medical records, fax servers, internet, spreadsheets, and Word/Excel
  • Ability to responsibly handle and maintain confidential information 

Qualified applicants should send their resume and contact information to:

Tammy Cook via email at Tcook@orthosouth.org