Front Desk Rep.

HOURS: Monday – Friday 


  • Prior knowledge of insurance plans and patient registration is preferred.
  • Excellent customer service skills with the ability to project a professional, pleasant image while interacting with others; must demonstrate tact and diplomacy in interpersonal interactions.
  • Ability to obtain and interpret patient information, in addition to understanding the various requirements and guidelines of workers comp and health insurance competently and accurately.
  • Ability to work well under pressure.
  • Willingness to learn in a fast-paced environment.
  • Ability to plan, prioritize and complete multiple tasks with frequent interruptions.
  • Ability to responsibly handle and maintain confidential information.
  • Excellent telephone and communication skills both written and oral.
  • Excellent computer skills.
  • Strong attention to detail.
  • Travel to multiple locations may be required.



  • Welcomes everyone into the medical office.
  • Mus have a pleasant demeanor while interacting and maintaining professionalism with all patients, family members, visitors, and vendors.
  • Work in a fast past environment with attention to detail.
  • Check patients in and out using multiple computer systems.
  • Accurately verifies, documents, and relays insurance and billing information to patients.
  • Collects co-pays, co-insurances, and patient balances.
  • Assembles chart information and schedules patient appointments for multiple providers.
  • Competently and accurately obtains and records patient information, completes data entry and completes registration processes.
  • Abide by policies and procedures set forth by OrthoSouth, licensing and accreditation bodies, OSHA, and other governing bodies as applicable.
  • Perform other duties as outlined by the clinic supervisor, manager, or provider.



  • High school graduate or equivalent GED required.
  • One-year prior medical office setting or equivalent experience.


Qualified applicants should send their resume and contact information to Tammy Cook: