Workers' Compensation Coordinator

Location: 

  • Germantown Clinic (2100 Exeter Road)

 

Qualifications:

  • High school graduate or equivalent GED.
  • A minimum of two years’ experience in workers’ compensation is highly preferred
  • Excellent customer service skills with the ability to project a professional, pleasant image while interacting with others
  • Must demonstrate tact and diplomacy in interpersonal interactions
  • Ability to plan, prioritize and complete multiple tasks under stress with frequent interruptions
  • Self-motivated and willing to learn in a fast-paced environment.
  • Fundamental knowledge of the insurance industry, claims, and the insurance legal and regulatory environment is required
  • Strong attention to detail is necessary
  • Advanced level of computer skills required, including electronic medical records, fax servers, internet, spreadsheets, and Word/Excel
  • Ability to responsibly handle and maintain confidential information

 

Responsibilities:

  • Communicates and interacts with providers, peers, case managers, insurance companies, and employers regarding patient care.
  • Provides complete services for workers’ compensation customers including scheduling and registration
  • Works closely with adjusters and employers to make sure all provider documentation is received in a timely manner
  • Collect, maintain, update, and document all relevant information for the treatment of patients and payment of workers’ compensation claims
  • Verifies and documents approvals and faxes, and routes information as appropriate
  • Quickly and efficiently responds to inquiries and requests
  • Other tasks as assigned by supervisor or physician

 

Qualified applicants should send their resume and contact information to:

Melissa Scurlock via email at mscurlock@orthosouth.org