Workers' Compensation Coordinator


  • 4515 Poplar Avenue, Suite 206, Memphis, TN 



  • Full time M-F | Hourly



  • High school graduate or equivalent GED.
  • A minimum of two years’ experience in workers’ compensation is highly preferred
  • Excellent customer service skills with the ability to project a professional, pleasant image while interacting with others
  • Must demonstrate tact and diplomacy in interpersonal interactions
  • Ability to plan, prioritize and complete multiple tasks under stress with frequent interruptions
  • Self-motivated and willing to learn in a fast-paced environment
  • Fundamental knowledge of the insurance industry, claims, and the insurance legal and regulatory environment is required
  • Strong attention to detail is necessary
  • Advanced level of computer skills required, including electronic medical records, fax servers, internet, spreadsheets, and Word/Excel
  • Ability to responsibly handle and maintain confidential information



  • Communicates and interacts with providers, peers, case managers, insurance companies, and employers regarding patient care
  • Provides complete services for workers’ compensation customers including scheduling and registration
  • Works closely with adjusters and employers to make sure all provider documentation is received in a timely manner
  • Collect, maintain, update, and document all relevant information for the treatment of patients and payment of workers’ compensation claims
  • Verifies and documents approvals and faxes, and routes information as appropriate
  • Quickly and efficiently responds to inquiries and requests
  • Other tasks as assigned by supervisor or physician


Qualified applicants should send their resume and contact information to:

Melissa Scurlock via email at