Date of Posting:                               January 20, 2022

Position:                                           Workers’ Compensation Coordinator

Location:                                          Memphis-Briarcrest / Southaven / Hernando

Work Days/Hours:                           Fulltime

Qualifications:

• High school graduate or equivalent GED.
• A minimum of two years’ experience in workers’ compensation is highly preferred
• Excellent customer service skills with the ability to project a professional, pleasant image while interacting with others
• Must demonstrate tact and diplomacy in interpersonal interactions
• Ability to plan, prioritize and complete multiple tasks under stress with frequent interruptions
• Self-motivated and willing to learn in a fast-paced environment.
• Fundamental knowledge of the insurance industry, claims, and the insurance legal and regulatory environment is required
• Strong attention to detail is necessary
• Advanced level of computer skills required, including electronic medical records, fax servers, internet, spreadsheets, and Word/Excel
• Ability to responsibly handle and maintain confidential information

Responsibilities:

• Communicates and interacts with providers, peers, case managers, insurance companies, and employers regarding patient care.
• Provides complete services for workers’ compensation customers including scheduling and registration
• Works closely with adjusters and employers to make sure all provider documentation is received in a timely manner
• Collect, maintain, update, and document all relevant information for the treatment of patients and payment of workers’ compensation claims
• Verifies and documents approvals and faxes, and routes information as appropriate.
• Quickly and efficiently responds to inquiries and requests.
• Other tasks as assigned by supervisor or physician.

Qualified applicants should send their resume and contact information to:

Tammy Cook via email at tcook@orthosouth.org.