LOCATIONS: 

• 6077 Primacy Parkway, Ste 140

HOURS: Fulltime Monday – Friday

DESCRIPTION

Management of Retail Operations. Coordinates and advises on all aspects of the program. Acts as a liaison between the staff, physicians, and management.

REQUIRED COMPETENCIES: 

• Excellent customer and client contact skills.
• Excellent written and oral communication skills.
• Ability to motivate staff without direct managerial oversight.
• Provides centralized leadership over decentralized, diverse processes
• Serves as the point of contact and liaison while maintaining good communication to customers, providers,
• suppliers, and internal staff.
• Ability to read and interpret written and oral information.
• High degree of initiative, judgement, discretion, and decision-making skills.
• Strong computer skills (Word, Excel) and ability to adapt to new software.
• Strong customer relations skills.
• Adaptability
• Attention to detail
• Strong presentation skills
• Ability to review issues and develop a plan of action to correct issues, if applicable.
• Ability to review and implement procedural guidelines staff.
• Ability to handle multiple tasks and work within tight deadlines.
• Ability to plan, organize, and document policies and workflow methods for improvement in performance and
• productivity levels.
• Participates in budgetary responsibilities.
• Develops and implements operational strategies that support achieving company goals.

DESIRED COMPETENCIES: 

• Proven work experience in retail environment.
• Knowledge of compliance regulations set by state, federal and local law.

WORK AND EDUCATION REQUIREMENTS: 

• Minimum two years’ experience in retail management operations.
• Bachelor’s degree in Business or related field

RESPONSIBILITIES:

• Optimizes the financial performance of the service line (currently $2 million in annual revenues).
• Oversees the education of physicians on the program and act as a resource for products.
• Present updates on program at periodic management meetings.
• Training of any staff on the essentials of the program.
• Oversees daily program operations.
• Manages vendor relationships.
• Collaborates with physicians on product selection and consolidation.
• Implements an inventory management system to establish and maintain control of inventory levels.
• Establishes guidelines for ordering processes and par levels at each office.
• Oversees internal controls over inventory.
• Organizes and oversees periodic inventory controls and inventory reconciliations.
• Oversees the introduction of new products into inventory.
• Assists in negotiation of product pricing.
• Coordinates vendor invoicing and payment with Finance Department
• Attains knowledge of third-party payer policies. Coordinates with Director of Revenue Cycle to oversee all aspects of Charge Master, coding, compliance, charge capture, billing, and reimbursement.
• Oversees any required pre-certification processes

Qualified applicants should contact: Chris Ruscitto at cruscitto@orthosouth.org