Job Posting for:           Front Desk Representative  

Date of Posting:      6/8/2020

Status:                              Fulltime

Division:                  OrthoMemphis

Number of Openings:    2

Department:           Clinical Staff

Reports To:                     Front Desk Supervisor

Location:                 All Locations

Employment Category: Hourly

Hours:                     Mon-Fri; varies

Direct Reports:                None



  • High school graduate or equivalent GED.
  • Basic Life Support- CPR Certification or ability to obtain prior to start date.
  • One year of work experience, preferably in a medical environment.
  • Excellent customer service and interpersonal skills; this is a patient facing position.
  • Ability to multi-task, self-motivated and willing to learn in a fast-paced environment.
  • Prior knowledge of insurance plans and patient registration preferred.



  • Interact effectively with providers, peers, patients, family members and vendors as appropriate.
  • Assist patients, assemble chart information, and schedule patient appointments.
  • Accurately obtains patient information, completes data entry, and completes registration processes.
  • Assist with patient flow, triage, rooming patients, and patient care as assigned.
  • Competently and accurately obtains and records patient information including patient history and medications.
  • Takes and records vital signs as directed; assist provider(s) and ancillary staff in clinic.
  • Quickly and efficiently responds to patient inquires and requests.
  • Other tasks as assigned by supervisor or physician.


Qualified applicants should send their resume and contact information to:

Tammy Cook via email at