LOCATIONS: 

OrthoSouth – Germantown (PRN Bartlett, East Memphis, Arlington)

HOURS: 

Monday-Friday; some Saturday AMs

Qualifications:

• High school graduate or equivalent GED
• Minimum one-year customer service experience
• Excellent customer service skills with the ability to project a professional, pleasant image while interacting with others
• Ability to plan, prioritize and complete multiple tasks under stress with frequent interruptions
• Self-motivated and willing to learn in a fast-paced environment
• Excellent telephone and communication skills, both written and oral
• Strong attention to detail is necessary
• Proficient level of computer skills required
• Ability to responsibly handle and maintain confidential information

Responsibilities:

• Must be customer service oriented as this position is the first impression of our organization to all patients and their guests
• Interact and maintain professionalism with all patients, family members, and vendors
• Verify Insurance and process eligibility
• Competently register and schedule patients for appointments
• Work in a fast past environment with attention to detail regarding all pertinent medical information
• Collect Co-pays, co-insurances, and patient balances
• General duties include answering phones, data entry, and scanning
• Other tasks as assigned by supervisor or physician
• Travel may be required based on coverage needs for the department
• Some overtime is expected but cannot be guaranteed

Qualified applicants should send their resume and contact information to:

Bailee Chapman via email at bchapman@orthosouth.org