Front Desk Receptionist

Location:

• OrthoSouth Germantown | 2100 Exeter Road, Suite 200, Germantown, TN 38138

Hours:

• Monday – Friday | Saturday AM PRN

Qualifications:

Ø High school graduate or equivalent GED

Ø Minimum one-year customer service experience

Ø Excellent customer service skills with the ability to project a professional, pleasant image while interacting with others

Ø Ability to plan, prioritize and complete multiple tasks under stress with frequent interruptions

Ø Self-motivated and willing to learn in a fast-paced environment

Ø Excellent telephone and communication skills, both written and oral

Ø Strong attention to detail is necessary

Ø Proficient level of computer skills required

Ø Ability to responsibly handle and maintain confidential information

Responsibilities:

Ø Must be customer service oriented as this position is the first impression of our organization to all patients and their guests

Ø Interact and maintain professionalism with all patients, family members, and vendors

Ø Verify Insurance and process eligibility

Ø Competently register and schedule patients for appointments

Ø Work in a fast past environment with attention to detail regarding all pertinent medical information

Ø Collect Co-pays, co-insurances, and patient balances

Ø General duties include answering phones, data entry, and scanning

Ø Other tasks as assigned by supervisor or physician

Ø Travel may be required based on coverage needs for the department

Ø Some overtime is expected but cannot be guaranteed

Qualified applicants should send their resume and contact information to:

Bailee Chapman via email at bchapman@orthosouth.org