Front Desk Receptionist

Location: 

  • 3540 Kate Bond Road, Bartlett, TN

 

Hours

  • Full time M-F | Hourly

 

Qualifications:

  • High school graduate or equivalent GED
  • Minimum one-year prior medical office experience
  • Excellent customer service skills with the ability to project a professional, pleasant image while interacting with others
  • Must demonstrate tact and diplomacy in interpersonal interactions
  • Ability to plan, prioritize and complete multiple tasks under stress with frequent interruptions
  • Self-motivated and willing to learn in a fast-paced environment
  • Excellent telephone and communication skills both written and oral
  • Strong attention to detail is necessary
  • Understanding of health insurance policies and patient financial responsibility
  • Advanced level of computer skills required
  • Ability to responsibly handle and maintain confidential information

 

Responsibilities:

  • Must be customer service oriented as this position is the first impression of our organization to all patients and their guests
  • Interact and maintain professionalism with all patients, family members, and vendors upon arrival
  • Verify Insurance and process eligibility
  • Competently register patients for appointments
  • Work in a fast past environment with attention to detail regarding all pertinent medical information
  • Collect Co-pays, co-insurances, and patient balances
  • Schedule appointments
  • General duties include answering phones, patient registration, data entry, and scanning
  • Other tasks as assigned by supervisor or physician

 

Qualified applicants should send their resume and contact information to:

Melissa Scurlock via email at mscurlock@orthosouth.org