Front Desk Receptionist - Germantown Surgery Center
Clinical Business Office – Germantown Surgery Center
Position Reports To:
Business Office Manager, Administrator
The Receptionist welcomes patients, families, physician and visitors to the Center either in person or over the phone. The general duties include pre-registration and registration of patients(i.e. enter insurance and demographic information into HST system plus produce registration and consent forms), receiving and directing incoming calls, distribution of mail and messages, and assisting the business office as necessary. Assembles all patient charts, notifies patient of copay responsibility, and offers directions to the center. The Receptionist must work directly with the clinical staff members to properly understand lengths of procedures, room availability, and needs of special supplies. All surgeries will be posted to the schedule daily. Other duties may include completing the daily payment log, verification of benefits, HST data entry to include but not limited to supply entry, implant entry, and patient demographics. Other duties as assigned. Hours TBD at time of hire.
EDUCATION AND EXPERIENCE:
High School graduate or equivalent.
Medical terminology and coding courses.
Two years experience in the medical office setting preferably with surgical scheduling responsibilities and extensive public contact. Typing and computer experience required.
Computer experience required for billing, word-processing and spreadsheet entry.
REQUIRED LICENSURE AND CERTIFICATION:
Current Basic Cardiac Life Support Certification encouraged.
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Additional languages preferred.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Must be able to communicate effectively over the phone, in writing and in person.
Participates in opportunities of continuing education.
Demonstrates the ability to utilize recognized channels of communication.
Demonstrates the ability to maintain good interpersonal relationships with patients, co workers, and other health team members.
0-50 lbs as needed
0-25 lbs as needed
0-400 lbs on wheels with assistance
1-5 flights of stairs as necessary
Proper bending as necessary to pick things off the floor
Shoulders as necessary
Overhead as necessary but limited.
General comments: Visual and hearing senses must be adequate to communicate in person and over the telephone and work on the computer.
30F – 115F
Noise or Vibrations: Copy machine, phones, computer and printer, other office equipment
Hazards: Occasional contact with communicable diseases, electrical equipment, blood borne pathogens, etc.
Personal protective equipment: Provided if necessary (gowns, gloves, masks, head cover)
Interested and qualified candidates send resume to Angela Ephlin: email@example.com