Clinical Manager

LOCATION: 

  • 2100 Exeter Rd # 101, Germantown, TN 38138

HOURS:

  • Fulltime: Monday-Friday 6:30 am- 5:00 pm
 

Responsibilities:

  • The clinical manager is responsible for organizing and coordinating clinical workflows and procedures to ensure organizational effectiveness, efficiency, and safety
  • Develop intra-office communication protocols, streamline clinical procedures, provide clinical staff supervision, and demonstrate appropriate delegation
  • Coordinate with Team Leads to schedule and oversee training of all clinical personnel to ensure job requirements are being met
  • Responsible for delegation of work and tracking overtime hours for clinical staff
  • Ensure the clinical staff interacts with patients and all referral sources in a professional, competent, and compassionate manor
  • Manage payroll bi-weekly for clinical employees
  • Be available to address physician and staff issues in a positive manner, as needed
  • Conduct annual performance reviews in coordination with the Team Leads and Director of Operations
  • Collaborate with Team Leads other departments as necessary to contribute to efficient workflow
  • Conduct regular staff meetings to communicate new ideas, resolve problems, obtain feedback and maintain the overall effectiveness of the clinical staff as well as promote a team atmosphere and employee development for clinical staff
  • Responsible for approving and maintaining appropriate inventory for medical supplies, DME, and injectables
  • Ensure that staff operates in compliance with all government and other regulatory agencies, i.e., HIPAA and OSHA.
  • Travel between locations weekly
  • Other duties as assigned by Director of Operations

 

Qualifications

  • High school graduate or equivalent GED; Bachelor’s degree preferred.
  • A minimum of two years’ proven management experience in the medical, customer service, or hospitality industry
  • Must have the ability to appropriately delegate, maintain a flexible schedule, and enjoy the challenges of managing a clinic
  • Exceptional written and verbal communication skills
  • Must be customer service oriented and prepared to liaise with patients, their families, and other healthcare providers.
  • Analytical thinking skills and the ability to exercise sound judgement when making decisions
  • Must demonstrate tact and diplomacy in interpersonal interactions
  • Ability to plan, prioritize and complete multiple tasks under stress with frequent interruptions. Extremely organized and detail oriented
  • Self-motivated, energetic, and willing to learn in a fast-paced environment, Strong attention to detail is necessary
  • Able to work independently and collaboratively with individuals both inside and outside the practice in an environment with frequently changing priorities
  • Advanced level of computer skills required, including experience with EMR/EHR systems and proficiency in Microsoft Office
  • Ability to responsibly handle and maintain confidential information
 

Qualified applicants should send their resume and contact information to:

Melissa Scurlock via email at mscurlock@orthosouth.org